Why you should entrust your leisure time to a Virtuoso Travel Advisor instead of the internet.
Virtuoso President Kristi Jones in a recent quote, "Virtuoso travel advisors: collaborate with and advocate for their clients, those two things cannot be replicated online, and as IBM points out, that lack of personal interaction and accountability has left consumers feeling frustrated."
Growing consumer dissatisfaction with online travel agencies (OTAs) and suppliers' websites offers traditional agents and agencies an opportunity to pick up market share, according to a recent IBM report.
